What is customer service today anyway? Most companies consider customer service an automated (and frustrating) phone line or a generic email that seems always to get lost in the void. That’s why we don’t offer “customer service” we offer a relationship with real people, to help you solve real problems, in real time.
So what does that look like? We’re glad you asked! Let’s face it when dealing with a living, and organic substance such as cannabis mother earth can throw you curveballs from time to time. So you have too much water moisture in your flower? Your pesticide count would result in a failed compliance test? Call your rep, call our Chief Scientific Officer Swetha, let’s see what your options are and solve your problem, why? Because that what a lab who considers themselves as part of your business does.
Want to know more? Email Dan at Dan@cannalysislabs.com← GO BACK TO LEARNING CENTER